🚚 Shipping Policy – Olivyn™

📦 Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be fulfilled on the next business day.

🌍 Estimated Delivery Times

• Europe: 6–11 business days

• International: 6–12 business days (delivery times may vary by location)

🛫 Order Tracking

Once your order ships, you’ll receive a shipping confirmation email with tracking details so you can follow your package every step of the way.

🚫 Shipping Delays

While we aim for timely delivery, Olivyn™ is not responsible for delays caused by carriers, customs, or other external factors. However, our support team is always happy to help resolve any issues.

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🔁 Return & Refund Policy – Olivyn™

💸 30-Day Comfort Guarantee

We stand behind the quality of our products. If you’re not completely satisfied within 30 days of receiving your order, you may return it for a full refund.

🔙 Returns Eligibility

To be eligible for a return:

• Item must be unused and in original packaging

• Return request must be made within 30 days of delivery

🧾 How to Start a Return

Please reach out via our Contact Page with your order number and reason for return. We'll respond with return instructions.

💳 Refund Process

Once your return is received and inspected, we’ll notify you and process your refund to the original payment method within 7–10 business days.

🚚 Return Shipping

Customers are responsible for return shipping unless the item was damaged, defective, or incorrect upon arrival.