Privacy Policy

Welcome to Olivyn™. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.

1. 🔍 Information We Collect

When you visit or interact with our site, we may collect:

  • Personal Information: Name, email, phone number, shipping address, billing address, and payment details (processed securely via trusted payment gateways).

  • Order Details: Products purchased, order history, and customer service interactions.

  • Technical Data: IP address, browser type, device info, and pages visited (collected via cookies and analytics tools).

2. 💡 How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Communicate order updates and provide customer support

  • Improve your shopping experience on our website

  • Send promotional emails (only if you opt in)

  • Prevent fraud and ensure site security

3. 🛡️ Data Protection & Security

We take your privacy seriously. All data is encrypted, stored securely, and never sold or shared with third parties except:

  • Trusted payment processors (e.g., Stripe, PayPal)

  • Delivery partners (to fulfill your order)

  • Legal authorities (only when required by law)

4. 🍪 Cookies

Our site uses cookies to:

  • Remember your preferences and cart items

  • Analyze site usage for better performance

  • Serve relevant ads via trusted platforms (Google, Meta)

You can manage or disable cookies at any time through your browser settings.

5. 🇪🇺 Your GDPR Rights (for EU Customers)

As an EU resident, you have the right to:

  • Access or correct your personal data

  • Request deletion of your information

  • Opt out of marketing communications

  • File a complaint with your local data protection authority

6. 📧 Contact Us

Have questions or concerns about your data?
Please contact us through our contact page — we’re here to help.

🔁 Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

Thank you for trusting Olivyn™. Your privacy is always our priority.